Roger & Sons takes the utmost care in packing and shipping your order. Lift gate and appointment available for an additional charge. Upon delivery the truck drivers turn over the responsibility of unloading your shipment to your designated representative. 

Before received, please immediately examine your entire shipment for any damage. Should any damage be detected, do not accept the delivery and contact our customer service department without delay at 212-226-4734. 

Roger & Sons does not assume responsibility for concealed damage. Save the carton and all packing materials and report any damage immediately to the carrier. You can call Roger & Sons to assist you.